1488 York Road
Carlisle PA, 17015
Phone 717-249-3624
Contact us via e-mail at
ed@eddonaldson.com
Methods of Payment: Visa, MasterCard, Personal Checks or Money Orders. Checks may have a seven day waiting period until they clear. You have the option of ordering on line over a secure connection.
Privacy Statement: We guarantee our customer's confidentiality. No private information provided by our customers to us is shared with anyone else for any reason.
Street Shipping Address Needed: We ship via United Parcel Service only and need a street address in order to ship packages. Because we sell unique one of a kind items, we have found it necessary to be able to track packages until they safely reach their destinations.
Order Form: We have an order form (click here) for anyone who wishes to mail or fax us an order. Please keep in mind that we can't remove the items from inventory until the order is received. You may always place your order by phone for quicker service. The sale of all items of original hardware is subject to prior sale.
Shipping Chart: Shipping charges (click here) are for Continental U.S. only. Shipping charge adjustments will be made for shipping outside Continental U.S. Notification of shipping adjustments will be sent to you via email and pending your approval before shipping.
Sales Tax: Pennsylvania customers will be invoiced Pennsylvania State Sales Tax, unless a valid tax exemption certificate is furnished.
Order Confirmation: All orders placed over the internet via NetPlus Catalog will be personally acknowledged by e-mail from Ed Donaldson Hardware Restorations. The e-mail will contain confirmation that the items ordered are available, the anticipated ship date, and the method of shipping. This is not the same confirmation received automatically from NetPlus Catalog upon completion of your order. Shipments are usually made within 48 hours of the order.
Returns: Returns are accepted for thirty (30) days after the date of the invoice. Item must be returned in the same condition and completeness as when it was received. Shipping and handling charges are not refundable. All returns are subject to a 15% restocking charge.
All items are original items of hardware that are no longer manufactured in their original form. We add replacement parts to return an item to working order. Every item is subject to prior sale.
Catalog: All of the items on our web site are original antique hardware. These items sell so quickly that a hard catalog isn't feasible. The website is our catalog.